On Sunday I went to Aarhus (Denmark) to collect my new Cessna 172 SP - it is such a beautiful bird. I like this plane so much. You did a perfect job, and I am so happy about this plane you found for me. Right from the beginning when I came to know Michael Nelson, your sales representative in Germany, there was a deep confidence in you and your company, and I am happy to have worked together with you. Well, if one buys a plane from a different continent, a lot of problems might arise, but you always helped me so much throughout the whole process. The plane was able to demonstrate its reliability, too - it crossed over the pond. It is so exciting to own a bird that has come over about 3500 miles from the United States. I can recommend your company so much. Thanks for all.
Christoph A. Karle, M.D., Ph.D.
Professor of Cardiology
University of Heidelberg Medical School
Bob and I want to thank you so much for helping us buy our dream plane. a Bonanza! We certainly could not have obtained such a great airplane within our price range without your expertise. As first time airplane buyers we were very "green" on the whole process, yet you carefully guided us through step by step. You always watched out for our interests to ensure everything was right with the deal now, and when it comes time to sell in the future. We both were very impressed when we first went to see the airplane and you pointed out minor flaws that no one else noticed. Your professionalism and knowledge of negotiating the price within our budget were excellent. When snags in the negotiations arose, you always offered alternatives to keep the deal moving forward, especially when dealing with a demanding seller. We would also like to thank Krista who was always there to help, and for her expertise when it came time to fill out the endless paperwork concerning the purchase. As we fly our F33A we will think of you both and be grateful for all you've done. Again thank you and happy flying!
Jean and Bob Forni
Spring Grove, IL
It is with great pleasure that I offer my referral for what I consider to be an excellent aircraft brokerage service offered by your organization. As you know I have had my Cessna T210 for sale off and on over several years either privately or with other brokers, but without success. You sold it, and being in the sales business myself, I am convinced it was due in large part to your persistence and absolute professional integrity.
Please accept my warmest regards to you and Krista.
Bob Sachs, CFII
I just wanted to thank you again for the guidance you provided in the purchase of my airplane.
As someone new to aviation, and a first time aircraft buyer, I certainly had the potential to have made costly mistakes. It was not only your extensive knowledge and experience in the industry, but your accurate assessment of my needs that gave me the confidence that you were a genuine advocate for me, and not just looking to sell a plane. The greatest indication of the level of trust that you earned came when you called me while I was on vacation with my family in Florida. Your excitement over having found "the right plane at the right price" put the wheels in motion for what turned out to be one of the smoothest transactions I have ever encountered. And, it was the trust that I had in you that allowed me to buy a plane sight unseen from over 1000 miles away. Not only did you facilitate the transaction, but you arranged for, and personally oversaw the pre-purchase inspection, ferried the plane back to my airport, introduced me to an insurance broker, and saw to it that the plane was washed and parked in the hanger for my return. And, it didn't end there. Your introductions to other members of the airport community have provided me with some great resources as well as helping me to feel right at home.
I continue to become more enamored with the plane with each occasion I have to fly it. Nevertheless, I recognize the time will come when I am ready to move on to my next plane. When that time comes, it will be Steve Feldman that I will trust to handle that transaction.
As you know, it was through your website that I first learned about AirplanesUSA. In particular, the testimonials that you have posted from the many satisfied customers gave me great confidence that you were the company that I wanted to deal with. Please feel free to post my note as well. I would also be happy to provide information to any of your prospective clients should they wish to contact me.
Larry Thalmann, III
L. J. Thalmann Co. DBA Chalet
Thanks so much for your help in selling my V35 Bonanza.
There were some issues during the prebuy that took longer than expected, but you helped us hang in there, and we eventually completed the sale. This was my first experience with a broker, and you certainly earned my trust.
Carson City, Nevada
Thank you very much for helping sell my Decathlon. Without your help, I don't think I could have sold the airplane in such a short time and without all the hassle.
Again, thanks, and I can only recommend your services.
I am writing to thank you again for all the help that you gave me while I was buying the Piper Arrow IV. As a first time aircraft buyer, I was unsure of the process and could have made more than a few mistakes. Your help and advice gave me the confidence that you were looking out for me, and not just looking to sell me a plane. The truthfulness and caution that you displayed proved that.
You steered me towards a great shop to do the pre-buy and helped get the airplane through the annual inspection - even calling me during your vacation! Not only did you work the transaction to the end, but you arranged for the ferry flight and gave me the information to coordinate with the insurance company for the ferry pilot. The airplane arrived a day earlier than I even asked for, and I was excited to see the airplane, that I had only seen by photo, turn out to be exactly what was described.
When it comes time to look for another airplane, or when someone asks me who they should use to purchase an airplane, I will be looking to use your services again.
Thank you again,
You saved me! My accountant said that they all must go by the end of the year - Five airplanes in four months! A C-150, two C-172s, a Bellanca Super Viking, and a Geronimo/Apache.
I tried for five months and no one called. Three other brokers would not handle my fleet because the commissions would be too small. One broker wanted to trade for an overpriced C-310. You took on this challenge and impressed me every step of the way, mission accomplished.
I've been in aviation on and off for 28 years. I've owned six airplanes. I've been ripped off and cheated more times than I can count. I was so frustrated that I considered sending my license back to the FAA and buying a boat.
Your honesty and professionalism exceeded my expectations. Not only did you sell my airplanes for a fair price, you handled all the paperwork and delivered the airplanes. I did nothing. You saved my license, and there are no boats in my future.
Now that my airplanes are gone what is next? Again, Steve to the rescue. You not only found my next two purchases, you found the right partners for those airplanes. You also found excellent maintenance and avionics shops. They are both honest and high quality shops. Your contacts and reputation is impressive.
Two things I've learned about aviation:
1. Never lease back your airplane to a flight school.
2. Always use Steve and AirplanesUSA to buy or sell an airplane.
I would like to say thank you. You restored my faith that here are honest and professional people in aviation. Feel free to have anyone call me for a reference anytime.
Thank you again,
Bob Tesmer (Illinois)
I hope this note finds you well. I would like to take this opportunity to compliment you and your staff for a job well done in brokering the recent sale of our Cessna 310. You and your entire staff were extremely professional and a pleasure to work with. You can be sure that if I am ever in a position of needing to buy or sell an aircraft (or two), you will be the first person I call.
Please do not hesitate to use me as a reference for prospective clients you may have.
PG Aviation, Inc.
This is an endorsement of my satisfaction with the job you, Kevin and your organization did in marketing my airplane. The whole process was painless, and produced the results I wanted within a very short time.
AirplanesUSA was referred to me by my local A&P/AI, after several months of my listing my airplane for sale with two well known publications (with limited and unsatisfactory results).
AirplanesUSA's local representative, Kevin, met with me at my hangar, thoroughly explaining the procedures, methods and exposure used in marketing and sales as well as the costs, etc. After hearing and studying AirplanesUSA's proposal and terms, a brokerage contract was executed. Kevin then spent several hours photographing and examining the aircraft, documenting the aircraft and engine logs and going over other documentation. He was thorough as well as courteous and helpful. The aircraft sold in a short time, at a price that was both fair and agreeable. AirplanesUSA arranged for an unbiased pre-buy inspection, and the sale was completed with minimum effort on my part. I believe that the new owner will be as satisfied as I am with the process. Further, I would not hesitate to recommend AirplanesUSA to others (in fact have done so). Thanks AirplanesUSA for a job, well done!
Charlie Starr, FL
It is not often in life, and in fact truly rare, that some one will energetically help another person to fulfill a life long dream. You and AirplanesUSA have been that for me. I am still in awe over how you arranged so much for me so quickly.
I had gone to Oshkosh in August, tried on planes for size and ergonomics, made my decision on the Piper, then amazingly just what I wanted appeared on your web site. That, along with your endorsement, "This plane needs nothing . . ." convinced me to contact you. You can call that serendipity, but what followed was even more amazing. Within 72 hours of my deposit the plane was here practically on my doorstep in spite of the fact that it was hangared three states and 700 miles away! One demo flight and I knew I wanted it. It was all that you told me and even more.
Now, living a life full of disappointments (not unique I know), I fully expected some glitch to interfere with this acquisition. But, no way! You gave me the contacts for the lender and the insurance. I made phone calls, filled out papers and just like magic had the keys in my hand. This is my first airplane. I secretly wondered if maybe some one or some thing might save me from myself. I should have known, but didn't at the time, that when you work with Steve Feldman, it is like making a wish to the mythical genie in the bottle! I must also give credit to the other brilliant members of your organization who helped with contacts and got papers delivered to the appropriate parties.
If I could sum up my experiences working with you folks I would have to say two things: First is "No disappointments!" and the second thing is "Acquiring an aircraft through Steve Feldman isn't just fast, it's sudden!"
Thank you for helping me to achieve one of the most proud moments that could take place in any one's life, owning your very own airplane!
Dr. Arthur Green, Jr.
Commander, United States Navy
Just wanted to thank you again for coordinating the purchase of my new plane. Your help made it a very positive experience. I will recommend you to anyone else looking for an aircraft.
I was leery about purchasing long distance (New York from California), but your knowledge and suggestions made for a smooth and timely turnaround. I appreciated that you promptly answered my calls -- and were attentive to my questions.
Thanks again -- it's a great plane -- will have to plan a trip to meet with you soon.
Fred Anken, NY
Just a note to thank you for your professionalism and attentiveness in the purchase of our Cessna 310.
Your "Old School" approach of doing the right thing - always - is refreshing to say the least. While I always have trouble spending this kind of money, you made the transaction as stress free as possible, a mark of a true professional, and I feel honored to have had the privilege to work with you.
Please stay in touch and when in need we know we can count on you for assistance.
Matthew Matlach, FL
Dear Manny and Steve,
I'd like to take this opportunity to thank you for all you help regarding the sale of our Piper Aztec.
Being based in London, England, I was a little apprehensive about committing to the Atlantic ferry flight but, from that very first phone call, I had the feeling I was in safe hands.
To find an agent willing to source a ferry pilot, recommend a US insurance broker, negotiate the best local FBO tie-down rates, and arrange to have a mechanic do some minor maintenance is indeed a rarity.
You are both true professionals and offer a wealth of advice and guidance along with a very friendly service. I realize that there was additional work involved with the sale of this airplane for the both of you. However, you managed to provide me with honest, realistic and frequent advice on how to progress with the sale while keeping me informed of each of your leads.
We had previously listed the aircraft with another broker who offered neither the assistance, nor the wealth of leads that you guys managed to get.
Your commitment to trying to "close the deal" was obvious. I would absolutely have no hesitation in recommending AirplanesUSA to any fellow pilot looking to either buy or sell and aircraft, and I look forward to meeting you again next time you fly to the U.K.
Mr. Ciaran Doyle (London, England)